Consumers Credit Union
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800.991.2221
269.345.7804

 

PO Box 525
Oshtemo, MI 49077-0525

 

Routing # 272481839

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Careers

"Consumers isn’t just the place I work, it’s a place where I am encouraged to grow both personally and professionally. It’s a company that values and believes in their employees. It’s easy to come to work each day when you know that they genuinely care about you and your success."

– Shawn D.

 

 

#1 Best Credit Union to Work For — Credit Union Journal

 

2016 Best and Brightest Companies to Work For in West Michigan

 

Best and Brightest National Winner

 

Best and Brightest National Winner

Best and Brightest Sustainability


Your dream Career starts here.

National 101 Best Places to Work Award Winner 2014

 

You'll love your job at Consumers Credit Union, one of the 101 Best Places To Work as reported by the Michigan Business and Professional Association. We appreciate your interest in joining our sales and service team, where providing exceptional member service is our core philosophy. 

 

Many careers are available at Consumers, including retail sales, administrative, finance, and marketing. At Consumers, you're joining a team that works closely together and counts on one another. You'll find the people here enjoy an unusually high level of camaraderie. Career opportunities abound in our expanding organization. 

 

 

Member Service Representatives - Grand Rapids

Our Member Service Representatives are responsible for delivering high-quality service and being able to assist members with financial questions and concerns. They will be responsible for cross-selling products and services that match our members' needs, opening new accounts, handling loans and being our members' full-service representative. Applicants must be professional, have an outgoing personality, enjoy working with people, meet monthly goals and provide outstanding member service. Availability until 6-6:30pm weekdays and 12:30pm Saturdays required. Bilingual candidates a plus. CLICK HERE TO APPLY

 

Mortgage Loan Officer - Grand Rapids

Due to the growth of our Mortgage program we are looking for the right individuals to add to our team. Consumers Credit Union has a strong presence in the local community with a growing base of offices and members. Consumers Credit Union is seeking an experienced Mortgage Loan Officer for our Grand Rapids Market. The Mortgage Loan Officer: • Serve the membership of Consumers Credit Union by providing residential real estate financing. • Originate mortgage applications that are eligible for sale to FNMA/FHLBI/USDA-Rural Development or the Consumers Credit Union portfolio. • Meet goals set for the position • Call on Realtors, Builders, CPA’s, CFP’s, and other third parties to obtain referrals for potential mortgage loan applications. Qualified candidates: • Documented track record of sales through personal service • Servant leadership approach to member service and teamwork • Ability to serve members on their schedule • Bachelor's Degree or equivalent work experience. Other important attributes of successful candidates include: • Strong written and oral communication skills • Self-motivated • Strong leadership qualities • The ability to work independently as well as part of a team CLICK HERE TO APPLY

 

Member Service Representative - Holland

Our Member Service Representatives are responsible for processing transactions, opening accounts, taking loan applications, assisting members in their financial needs and are required to cross-sell products and services, meet goals and provide outstanding member service. Bi-lingual candidates are encouraged to apply. CLICK HERE TO APPLY

 

Teller - Holland

Our Tellers are responsible for processing member transactions in an accurate and timely manner while delivering high-quality service and cross-selling products and services that match our members' needs. Applicants must have an outgoing personality, enjoy working with people, meet monthly goals and provide outstanding member service. Availability until 6-6:30pm weekdays and 12:30pm Saturdays required. Bi-lingual candidates a plus. CLICK HERE TO APPLY

 

Part-time Teller - Kalamazoo

Are you looking for a part-time career that will provide work/life balance? Consumers Credit Union, America’s top-rated credit union, is currently looking for part-time Tellers and Member Service Center Representatives to work in our Kalamazoo/Portage locations. Our employees enjoy an unusually high level of camaraderie, and career opportunities abound in our expanding organization, which has been rated as one of the 101 Best Places To Work in West Michigan. You’ll love your job at Consumers Credit Union! CLICK HERE TO APPLY

 

Member Service Center Representative - Kalamazoo

Our MSCR's provide superior member service through various forms of contact to enhance member relationships and exceed member expectations. They assist members with basic financial questions and concerns, educate members on all products and services available and help build the membership base by opening new accounts and creating loan referrals, over the phone in our Member Service Center. Skills and Qualifications: 1. High school graduate or equivalent. 2. Good listening and empathy skills. 3. Ability to solve problems in a timely manner. 4. Ability to defuse difficult members. 5. Consistent goal attainment in previous positions. 6. PC skills (excel, word) 7. Knowledge of phone operations (hold, transfer, voice mail, etc.). 8. Ability to handle a high volume of calls while maintaining a positive and professional attitude while providing excellent member service. CLICK HERE TO APPLY

 

Mortgage Loan Officer - Kalamazoo

Due to the growth of our Mortgage program we are looking for the right individuals to add to our team. Consumers Credit Union has a strong presence in the local community with a growing base of offices and members. The Mortgage Loan Officer: • Serve the membership of Consumers Credit Union by providing residential real estate financing. • Originate mortgage applications that are eligible for sale to FNMA/FHLBI/USDA-Rural Development or the Consumers Credit Union portfolio. • Meet goals set for the position • Call on Realtors, Builders, CPA’s, CFP’s, and other third parties to obtain referrals for potential mortgage loan applications. Qualified candidates: • Documented track record of sales through personal service • Servant leadership approach to member service and teamwork • Ability to serve members on their schedule • Bachelor's Degree or equivalent work experience. Other important attributes of successful candidates include: • Strong written and oral communication skills • Self-motivated • Strong leadership qualities • The ability to work independently as well as part of a team CLICK HERE TO APPLY

 

Mortgage Loan Processor - Kalamazoo

Due to the growth of our Mortgage program we are looking for the right individuals to add to our team. This position is responsible for facilitating an exceptional member experience and a timely mortgage loan credit decision and loan closing. The Mortgage Loan Processor is the vital link between the member, loan officer, realtor and title company to coordinate loan approval, closing and post closing functions. CLICK HERE TO APPLY

 

Marketing Project Coordinator - Kalamazoo

Consumers Credit Union is a successful community based financial institution with 16 offices in West Michigan, and we're looking for the right people to join our team. The Marketing Project Coordinator is responsible for marketing collaboration to enhance employee and member service. This position requires hands-on work, is process oriented and focuses on keeping our technology portals current and updated. CLICK HERE TO APPLY

 

IT - WorkFlow Developer - Kalamazoo

Consumers Credit Union is a successful community based financial institution with 16 offices in West Michigan. The WorkFlow Developer will be responsible to create workflows in our core systems, develop web based applications using Microsoft's .net framework, maintain and support multiple projects and deadlines, and more. Qualified candidates should have project management skills, have the ability to construct user guide and documentation, have proven experience with Microsoft .NET technologies, have experience in OnBase WorkFlow Studio or similar platform and have the ability to build workflows and web based applications; including analysis, design, functionality, testing and support. CLICK HERE TO APPLY

 

Teller - Kalamazoo

Our Tellers are responsible for processing member transactions in an accurate and timely manner while delivering high-quality service and cross-selling products and services that match our members' needs. Applicants must have an outgoing personality, enjoy working with people, meet monthly goals and provide outstanding member service. Availability until 6-6:30pm weekdays and 12:30pm Saturdays required. Bilingual candidates a plus. CLICK HERE TO APPLY

 

We're always looking for the right people!

All applicants must complete an online employment application. If you do not have time to complete the application, you may come back to it using the username and password that you create. However, Consumers will not consider your application for employment until the application has been completed. Upon completion, you will receive an email verifying your submission was successful. Since we are a financial institution, all applicants must be bondable and also pass a credit screen and criminal background check. 

 

Bilingual applicants encouraged to apply.

 

Great Benefits Await

*These benefits are available to both full- and part-time staff.

  

We are an Equal Opportunity Employer.

 

Our Mission

We exist to make a positive difference in the lives of our members, by helping them achieve their financial goals and dreams. We provide superior education, service and exceptional products making it easy for members to choose how they bank.

 

Our Values

How we behave and interact with members, partners, and each other defines our culture.

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