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"Our auto loan... really simple. A lot easier than a bank. They looked at us as people."
Lena and Nick are meeting life’s challenges head on and are glad for a financial institution that’s with them every step of the way.
Lena works for Gentex, in Zeeland, Michigan, while her husband, Nick, works for S2 Yachts in Holland. Both were new to the credit union’s Riley Street Office back in 2011, when they opened a savings and checking account and then their auto loan. Ultimately though, the couple’s dream was to get out of their apartment and into a home. They’d been working hard saving for their first house... getting their finances in order... and cutting back where ever they could. After the car loan, it was time to try for a mortgage, too.
Lena and Nick worked with Mark Simonson, Mortgage Loan Officer at Consumers Credit Union. Mark sat down with them and helped review their mortgage options. After the initial consultation, Mark recommended going FHA for the loan – a move that proved to save the couple quite a bit of cash making the cost of home ownership manageable and within reach.
"We worked really hard getting ready to buy a house," says Nick. "After the car loan, we thought we’d give Consumers a try. Mark answered our questions. It was easy... a lot easier than any of the banks we’d looked into." A bank seemed more corporate, while Consumers felt like a community... adding, "They were willing to help when others weren’t."
The couple also keeps busy with three energetic kids (ages 1, 3, and 6), and know firsthand the challenges life can throw when raising a young family. But, Lena and Nick love the environment the kids experience on their trips to the credit union. All are involved with the Dollar Dog youth club, and as family, they enjoy not only the service, but the friendship as well.
"They’ve been with us every step of the way."
– Lena & Nick, joined 2011
Tools
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 Auto, RV, & Boat Loans
When shopping for a loan, you have options that will allow you to take advantage of the great service and convenient availability of a Consumers loan.
 Work directly with a representative at Consumers
When you find that perfect car, boat, or recreational vehicle, contact Consumers and we’ll help you secure a loan to fit your financial needs. Great service, competitive rates, and experienced loan professionals ensure you’ll walk away with a loan that makes sense.
 Request Consumers financing at the dealership
Another great option is to work through your dealer. Take your time to shop around and find the vehicle you’ve been dreaming about. When the time comes to close the deal, tell your dealer you want Consumers financing. Consumers and your dealer will work closely together to create a loan package to fit your needs and budget.
Financing for motorcycles, RVs, boats, motorhomes, and more is also available
Consumers motorcycle loans are now priced at the same low rates as our auto loans. Finance your fun with great Consumers rates and services!
Payments
For added convenience, loan payments can be made through direct deposit Auto Pay, VoiceAccess, or Online Banking.
Consumers Preferred Dealers
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