101 Best Places to Work in West Michigan
You'll love your job at Consumers Credit Union, one of the 101 Best Places To Work as reported by the Michigan Business and Professional Association. We appreciate your interest in joining our sales and service team, where providing exceptional member service is our core philosophy.
Many careers are available at Consumers, including retail sales, administrative, finance, and marketing. At Consumers, you're joining a team that works closely together and counts on one another. You'll find the people here enjoy an unusually high level of camaraderie. Career opportunities abound in our expanding organization.
Teller - Kalamazoo
Our Tellers are responsible for processing member transactions in an accurate and timely manner while delivering high-quality service and cross-selling products and services that match our members' needs. Applicants must have an outgoing personality, enjoy working with people, meet monthly goals and provide outstanding member service. Availability until 6-6:30pm weekdays and 12:30pm Saturdays required. Bilingual candidates a plus. CLICK HERE TO APPLY
Member Service Center Representative - Kalamazoo
Our MSCR's provide superior member service through various forms of contact to enhance member relationships and exceed member expectations. They assist members with basic financial questions and concerns, educate members on all products and services available and help build the membership base by opening new accounts and creating loan referrals, over the phone in our Member Service Center. Skills and Qualifications:
1. High school graduate or equivalent.
2. Good listening and empathy skills.
3. Ability to solve problems in a timely manner.
4. Ability to defuse difficult members.
5. Consistent goal attainment in previous positions.
6. PC skills (excel, word)
7. Knowledge of phone operations (hold, transfer, voice mail, etc.).
8. Ability to handle a high volume of calls while maintaining a positive and professional attitude while providing excellent member service. CLICK HERE TO APPLY
Consumer Lending Underwriter - Kalamazoo
Hire for attitude, train for skill position!
Do you like working with personal finances and understand budgeting? Do you have some experience taking loan applications and reading credit reports? Consumers Credit Union is looking to hire and will train the right candidate for our part-time underwriting position.
Are you looking for a great job that will work around your school or family schedule? We are looking to staff the hours of 11am – 8pm M-F and 9am-4pm Saturday. A flexible schedule can be offered.
Consumers is an aggressive lending machine and needs a self-assured candidate able to quickly decision loan requests. The qualified candidate will provide efficient and competent loan decisions consistent with our Credit Union’s culture, business practices, and policies.
1. Efficiently prioritize and decision loan applications in a fast-paced, high volume environment.
2. Provide superior service to credit union loan officers and automotive dealers working with members to get loans approved.
3. Analyze credit data, personal finances, member relationship, income and collateral valuations to make good sound credit decisions.
4. Decision loans congruent with Credit Union policies, procedure, culture and by-laws.
1. Superior technical skills
2. Self-directed with strong decision ability
3. Strong communication (verbal and written) and organizational skills
4. Loan application and credit report experience helpful
The successful candidate may possess the following StrengthsFinder® attributes:
People who are strong in the Relator theme enjoy close relationships with others. They find deep satisfaction in working hard with friends to achieve a goal.
People strong in the Achiever theme have a great deal of stamina and work hard. They take great satisfaction from being busy and productive.
People strong in the Responsibility theme take psychological ownership of what they say they will do. They are committed to stable values such as honesty and loyalty.
People strong in the Self-assurance theme feel confident in their ability to manage their own lives. They possess an inner compass that gives them confidence that their decisions are right.
CLICK HERE TO APPLY
Part Time Teller - Kalamazoo/Portage
Are you looking for a part-time career that will provide work/life balance? Consumers Credit Union, America’s top-rated credit union, is currently looking for part-time Tellers and Member Service Center Representatives to work in our Kalamazoo/Portage locations. Our employees enjoy an unusually high level of camaraderie, and career opportunities abound in our expanding organization, which has been rated as one of the 101 Best Places To Work in West Michigan. You’ll love your job at Consumers Credit Union! CLICK HERE TO APPLY
Manager Trainee - West Michigan
Our Manager Trainee's begin in the role of a teller, working toward their goal of becoming a future Office Manager. CLICK HERE TO APPLY
All applicants must complete an employment application that includes a timed 32 question assessment. If you do not have time to complete the assessment when submitting your application, you can go back and complete it at a later time. However, Consumers will not consider your application for employment until both the application and assessment have been completed. Since we are a financial institution, all applicants must be bondable and also pass a credit screen and criminal background check.
Health and Dental Insurance
Health Club Discounts*
Voluntary Life Insurance Coverage (including family members)*
Flexible Spending Program*
401(k) with 100% company match*
Paid Time Off (PTO)*
Short and Long Term Disability coverage
Employee Assistance Program (EAP)*
In-house Training and Development Program*
*These benefits are available to both full and part-time staff.
We are an Equal Opportunity Employer.
To provide quality, innovative products and services that contribute to the economic and social well being of our membership.
How we behave and what we believe in are the traits that define our corporate culture and how we interact with members, suppliers, and each other.