Four ways to bank in Spanish at Consumers
¡Si, hablamos español!
At Consumers, we do all we can to make banking easy and enjoyable for our members—including those who speak Spanish. Whether you prefer to bank in person or online, here are four ways we help our Spanish-speaking members.
1.) In person at our offices
Many Consumers offices have Spanish-speaking staff who can help you with setting up accounts, getting loans or answering questions. To find offices with staff who speak your language, search for “espanol” on ConsumersCU.org.
Banking services in Spanish are also available at offices with Interactive Tellers in the drive-thru or the lobby. This video banking service allows you to speak directly with a live teller in your language.
Currently, Spanish-speaking help is available through Interactive Tellers at these offices:
- Battle Creek
- Breton Village
- Texas Corners
- WMU Campus
2.) On the phone
When you call our main customer service number, 800-991-2221, ask for extension HOLA (4652), and you’ll be connected with a staff member who speaks Spanish.
Access the entire Consumers website in Spanish. At the bottom of the home page (and most other web pages) look for the Google “Select Language” pull-down. Click on the gray arrow and choose Spanish.
Employers who take advantage of the Consumers @Work program can provide their employees with financial seminars and counseling in Spanish. Arianna Hovey, one of our bi-lingual team members, brings financial education to over 175 workplaces in West Michigan.
Learn more about how @Work can develop financial fitness for your employees at no cost to your business.
Consumers serves more than 93,000 members with personal and business banking throughout west Michigan. Call us at 800-991-2221. We’re here to help you with all your banking—in English and Spanish!
Federally insured by NCUA