In 2006, Darlene started at Consumers as a member service representative in Holland. Interacting with Consumers members every day sparked her passion for helping all people reach their financial goals.
Now she serves members near the Lakeshore through the @Work program by setting up onsite visits to promote financial wellness for employees of local businesses—and reaching out to establish new partnerships in the community.
Darlene’s unique background in cosmetology has allowed her to acquire many skills that have helped her at Consumers.
“My previous roles of working in professional offices and in the cosmetology industry prepared me to be able to communicate with people and have an understanding and empathy for their needs and concerns,” she says.
“I enjoy getting to know people better and celebrate with them their personal dreams, goals and achievements!”
Darlene loves to get involved. Outside of work she is affiliated with many great organizations within her community, including service as an active West Michigan Character Council member, Allegan County Executive Committee member and an Allegan County Delegate.
“As Allegan County Delegates, my husband and I enjoy networking with Michigan legislators and other delegates,” she explains.
“We enjoy attending State Committee meetings, Executive Committee meetings and State Conventions.”