Repeat business and referrals are a fantastic indicator about the quality of a mortgage lender. Steve Frendt, one of our newest mortgage loan officers, is proud to claim 90% of his business from these two avenues.
“When someone calls me and says ‘I heard about you from …’ I can’t help but smile,” said Steve. “There’s no greater compliment than a referral.”
That’s not to say Steve doesn’t love working with everyone. With over 17 years of mortgage banking experience, he prides himself on serving every client with open communication and clear expectations.
Steve said, “I work hard to make sure my members know I’m with them before, during and after every transaction.”
As a Board of Directors Vice President for Schrems West Michigan Trout Unlimited, a conservation organization, Steve ensures Michigan’s natural resources are protected for the enjoyment of everyone in his community.