If your credit card is lost or stolen, please visit an office or call our Member Service Center at 800.991.2221.

To temporarily lock your credit card in Online Banking:

1. Log in to Online Banking.
2. On your main dashboard, click View Account on the credit card tile.
3. Click the Details tab.
4. Near the credit card image, move the toggle to the right to lock your card.

To request a new credit card:

• Give us a call at 800.991.2221 or stop by one of our locations.

Learn how to set up credit card controls here.

Don’t forget, as a Consumers member you also qualify for Mastercard®‘s free ID Theft Protection™ program that can help monitor card activity for potential fraud. Learn more and how to enroll here.