If your credit card is lost or stolen, please visit an office or call our Member Service Center at 800.991.2221.

To temporarily lock your credit card in Online Banking:

1. Log in to Online Banking
2. On your main dashboard, click on the Credit Card tile
3. Click Detail & Settings
4. Near the Credit Card image, move the toggle to the left to lock your card

To request a new credit card:

• Give us a call at 800.991.2221 or stop by one of our locations.

Learn how to set up credit card controls here.

Don’t forget, as a Consumers member you also qualify for Mastercard®‘s free ID Theft Protection™ program that can help monitor card activity for potential fraud. Learn more and how to enroll here.