Tax Refunds

If you are expecting a tax refund from the U.S. Government and see it pending in Online Banking, be advised the next payout date is set for April 19. For more details, visit https://www.irs.gov/individuals/refund-timing.

Tax Information

If you’ve earned more than $10 in interest/dividends and/or paid more than $600 interest on a mortgage or home equity loan, you will receive a tax statement from Consumers in the mail postmarked by January 31. The statements are also now available electronically in Online Banking.

To find your account number, log in to Online Banking. Select the applicable account under the “My Accounts” tab. From there, under the Balance section to the right, click “See account details.”

Attention Members

Please be aware of any suspicious phone calls and text messages. Keep in mind, we will never reach out to you asking for your card information or account information without prior verification and it will always be a live representative on the line.