About Interactive Tellers
Service From Real People

Our tellers video chat with you live and all work locally in West Michigan.

Meet some of them:

Lyndsey

Brooke

Kevin

Katie

Extended Hours

Interactive Tellers allow us to extend our hours to serve you!

  • Monday – Friday, 9 a.m. – 7 p.m.
  • Saturday, 9 a.m. – 1 p.m.
  • ATM functionality (24/7)
Complex Transactions Made Easy

Our Interactive Tellers can help you with simple transactions like deposits and withdrawals, but can also help you with transactions that an ATM can’t:

  • Extended hours (9 a.m – 7 p.m. M-F and 9 a.m. – 1 p.m. Sat.)
  • Ask account questions
  • Make loan payments
  • Make credit card payments
  • Open new accounts
  • Troubleshoot debit card or Online Banking issues
  • Run cash advances
  • Determine check availability
  • Set up repayment accounts
  • Request Skip a Payments
  • Transfer money to another member
  • Variety of denominations ($1s, $5s, $20s and $100s); in ATM mode, you can get $5s
Convenient Locations

We have Interactive Tellers located at each of our offices in the drive thrus (and walk-in vestibule in Downtown Kalamazoo).

We also have two stand-alone locations, one in Texas Corners and one near the campus of Western Michigan University.