If you want to work with someone who knows the ins and outs of getting a mortgage, Mauri Story is your gal. The veteran mortgage processor turned loan officer has the operational insight to help you quickly get into your next dream home.

“Service and knowledge are key in the mortgage industry,” Mauri said, “and I’ve got the know-how and drive to do both well. I love working with people and am passionate about getting our members the best possible deal for their situation—whether they are buying for the first time or doing a refinance.”

The key for Mauri comes down to less talk and more action.

“I truly believe actions speak louder than words,” she said. “Truly listening to the member, communicating effectively and answering questions timely are keys to a quick process.”

When she’s not swinging away at home loans, the Kalamazoo native loves to hit up the golf course or travel almost anywhere with her husband and son.