About Us

 

Professional, Caring Service Since 1951

 

Headquartered in Kalamazoo, Michigan, Consumers Credit Union has more than $323 million in assets and has averaged 20% annual growth for 25 consecutive years. Locally owned since 1951, we serve over 37,000 individuals and businesses through 13 offices and more than 200 free ATM locations in Kalamazoo, Portage, Coldwater, Holland, Lawton, and South Haven. A full-service financial institution, we’re dedicated to providing personal, professional service designed to support all your financial needs through great rates, versatile products, and technology-based enhancements.

 

Our goal is to make every banking experience at Consumers the best ever.  Listening to our members and providing professional, caring solutions is our top priority. That’s why over 96% of our members said they were satisfied or very satisfied in a recent survey.   

 

Commitment to Technology

 

At Consumers, we’re committed to researching and implementing the best technology available to ensure our members’ banking satisfaction and to maintain the highest levels of account security. This commitment translates into convenience, time savings, and peace of mind for our members. It also means taking appropriate security measures to prevent identity theft and fraud, along with preserving the privacy and integrity of all accounts. As we look to the future, we’ll continue to explore new and exciting technology opportunities to enhance your overall banking experience.

 

America’s Top-Rated Credit Union!

 

In 2009, Consumers Credit Union was ranked top in the nation among U.S. credit unions according to the Raddon Financial Group (RFG) Performance Index, a widely-accepted industry measure of credit unions nationwide. Consumers also enjoys a 5-star “SUPERIOR” rating from Bauer Financial (the nation's bank and credit union rating service), a level the credit union has held for 20 consecutive years.

 

Membership Eligibility

 

As a community-charted credit union, you’re eligible for membership if you:

• Live, work, worship, or are enrolled in post high school educational institutions in Allegan, Barry, Berrien, Branch, Calhoun, Cass, Kalamazoo, Kent, Ottawa, St. Joseph, or Van Buren counties, Michigan
• Or, are a relative of a current member or live in the same household as a current member
• Or, are a retired person over the age of 55 who receives a retirement annuity/pension and lives in the nearby counties

“You ask. We act.”

 

Our slogan says it all. We listen to our members so we can find new and innovative ways to make life better for all those we serve. Become a member today and discover what makes Consumers the number one credit union in the nation.

 

Click here to become a member.