At Consumers, we do all we can to make banking easy and enjoyable for our members—including those who speak Spanish. Whether you prefer to bank in person or online, here are four ways we help our Spanish-speaking members.

1.) In person at our offices

Many Consumers offices have Spanish-speaking staff who can help you with setting up accounts, getting loans or answering questions. To find offices with staff who speak your language, search for “espanol” on ConsumersCU.org.

2.) On the phone

When you call our main customer service number, 800.991.2221, hit the asterisk (*), and you’ll be connected with a staff member who speaks Spanish. These services are available 9 a.m. – 5 p.m. on Monday – Friday.

3.) Website

Access the entire Consumers website in Spanish. At the bottom of the home page (and most other web pages) look for the Google “Select Language” pull-down. Click on the gray arrow and choose Spanish.

4.) Online Banking

To view a Spanish version of Online Banking, please click on the circle picture/icon and the word “Español” below the logout button.

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