A Travel Notice should be placed on your account whenever you are traveling outside of your normal travel area. This notice will allow your debit or credit card to work without interruption. Without a travel notification, you may find your debit or credit card blocked by our anti-fraud system.
You can place a Travel Notice by visiting an office, calling our Member Service Center at 800.991.2221 or using Online Banking.
To enter a Travel Notice in Online Banking:
- Log in to Online Banking
- Click More (…)
- Click Travel Notice
- Follow the on-screen prompts
The form also lets you easily add multiple cards to a trip, as well as view, edit and cancel scheduled travel notices.
If your debit or credit card is declined while you’re traveling, please call the number on the back of the card for immediate service.