"Consumers isn’t just the place I work, it’s a place where I am encouraged to grow both personally and professionally. It’s a company that values and believes in their employees. It’s easy to come to work each day when you know that they genuinely care about you and your success."
– Shawn D.
#1 Best Credit Union to Work For
Your dream Career starts here.
You'll love your job at Consumers Credit Union, one of the 101 Best Places To Work as reported by the Michigan Business and Professional Association. We appreciate your interest in joining our sales and service team, where providing exceptional member service is our core philosophy.
Many careers are available at Consumers, including retail sales, administrative, finance, and marketing. At Consumers, you're joining a team that works closely together and counts on one another. You'll find the people here enjoy an unusually high level of camaraderie. Career opportunities abound in our expanding organization.
Member Service Representatives - Grand Rapids
Consumers Credit Union is a successful community based financial institution with 16 offices in West Michigan. We are pleased to announce the building of two new locations in Grand Rapids in 2014, and are looking for the right individuals to add to our team! Construction will begin this spring with both offices slated to open this fall.
The new locations will be in Gaines Township (1673 68th St. SE,
Caledonia, MI 49316) and Cascade (5597 28th St. SE, Grand Rapids,
Our Member Service Representatives are responsible for delivering high-quality service and being able to assist members with financial questions and concerns. They will be responsible for cross-selling products and services that match our members' needs, opening new accounts, handling loans and being our members' full-service representative. Applicants must be professional, have an outgoing personality, enjoy working with people, meet monthly goals and provide outstanding member service. Availability until 6-6:30pm weekdays and 12:30pm Saturdays required. Bilingual candidates a plus. CLICK HERE TO APPLY
Mortgage Loan Officer - Grand Rapids
Consumers Credit Union is a successful community based financial institution with 16 offices in West Michigan. Due to the growth of our Mortgage program we are looking for the right individuals to add to our team. Consumers Credit Union has a strong presence in the local community with a growing base of offices and members. Consumers Credit Union is seeking an experienced Mortgage Loan Officer for our Grand Rapids Market.
The Mortgage Loan Officer:
• Serve the membership of Consumers Credit Union by providing residential real estate financing.
• Originate mortgage applications that are eligible for sale to FNMA/FHLBI/USDA-Rural Development or the Consumers Credit Union portfolio.
• Meet goals set for the position
• Call on Realtors, Builders, CPA’s, CFP’s, and other third parties to obtain referrals for potential mortgage loan applications. Qualified candidates:
• Documented track record of sales through personal service
• Servant leadership approach to member service and teamwork
• Ability to serve members on their schedule
• Bachelor's Degree or equivalent work experience.
Other important attributes of successful candidates include:
• Strong written and oral communication skills
• Strong leadership qualities
• The ability to work independently as well as part of a team
CLICK HERE TO APPLY
Collector - Kalamazoo
Consumers Credit Union is a successful community based financial institution with 16 offices in West Michigan, and we're looking for the right individuals to add to our team. The Collector is responsible for making collection calls to delinquent accounts, counsel members regarding their debts, initiate loss mitigation work-outs, make recommendations for repossession of collateral, and making on-site field calls as needed. Applicants must be professional, have an outgoing personality, enjoy working with people, meet monthly goals, and provide outstanding member service. Ability to work evenings and weekends as scheduled. Collection experience preferred. CLICK HERE TO APPLY
Teller - Kalamazoo
Our Tellers are responsible for processing member transactions in an accurate and timely manner while delivering high-quality service and cross-selling products and services that match our members' needs. Applicants must have an outgoing personality, enjoy working with people, meet monthly goals and provide outstanding member service. Availability until 6-6:30pm weekdays and 12:30pm Saturdays required. Bilingual candidates a plus. CLICK HERE TO APPLY
Member Service Center Representative - Kalamazoo
Our MSCR's provide superior member service through various forms of contact to enhance member relationships and exceed member expectations. They assist members with basic financial questions and concerns, educate members on all products and services available and help build the membership base by opening new accounts and creating loan referrals, over the phone in our Member Service Center. Skills and Qualifications:
1. High school graduate or equivalent.
2. Good listening and empathy skills.
3. Ability to solve problems in a timely manner.
4. Ability to defuse difficult members.
5. Consistent goal attainment in previous positions.
6. PC skills (excel, word)
7. Knowledge of phone operations (hold, transfer, voice mail, etc.).
8. Ability to handle a high volume of calls while maintaining a positive and professional attitude while providing excellent member service. CLICK HERE TO APPLY
Part-time Teller - Kalamazoo/Portage
Are you looking for a part-time career that will provide work/life balance? Consumers Credit Union, America’s top-rated credit union, is currently looking for part-time Tellers and Member Service Center Representatives to work in our Kalamazoo/Portage locations. Our employees enjoy an unusually high level of camaraderie, and career opportunities abound in our expanding organization, which has been rated as one of the 101 Best Places To Work in West Michigan. You’ll love your job at Consumers Credit Union! CLICK HERE TO APPLY
Manager Trainee - West Michigan
Our Manager Trainee's begin in the role of a teller, working toward their goal of becoming a future Office Manager. CLICK HERE TO APPLY
All applicants must complete an online employment application. If you do not have time to complete the application, you may come back to it using the username and password that you create. However, Consumers will not consider your application for employment until the application has been completed. Upon completion, you will receive an email verifying your submission was successful. Since we are a financial institution, all applicants must be bondable and also pass a credit screen and criminal background check.
Bilingual applicants encouraged to apply.
Health and Dental Insurance
Health Club Discounts*
Voluntary Life Insurance Coverage (including family members)*
Flexible Spending Program*
401(k) with 100% company match*
Paid Time Off (PTO)*
Short and Long Term Disability coverage
Employee Assistance Program (EAP)*
In-house Training and Development Program*
*These benefits are available to both full and part-time staff.
We are an Equal Opportunity Employer.
To provide quality, innovative products and services that contribute to the economic and social well being of our membership.
How we behave and what we believe in are the traits that define our corporate culture and how we interact with members, suppliers, and each other.