Discover how Consumers provides banking services and financial resources for you—and your employees— in the language you prefer.

When it comes to banking, communication is key—no matter what language you speak. At Consumers Credit Union, we’ve tailored several programs to serve the thousands of Spanish speakers in Michigan.

Home loans for ITIN holders

Often non-citizens find it difficult to get a home loan. Consumers puts homeownership within reach for people who don’t have Social Security number but do have a federal Individual Taxpayer Identification Number (ITIN).

Consumers mortgage loan officers who are fluent in Spanish help ITIN holders navigate the process of getting a mortgage.

Banking services en Español

We are committed to making it easy for Spanish speakers to bank when they want, how they want.

• When calling our main customer service number, 800.991.2221, asking for extension HOLA (4652) connects callers with a staff member who speaks Spanish.
• On the Consumers website, members can access everything in Spanish. At the top of the home page, you can click on “En español” to switch the language.
• To use Consumers Online Banking in Spanish, users can log in and under the circle with the profile icon or their photo they simply select Español.
• When banking in person at a Consumers office, members can get service in Spanish at all TellerPlus+ stations. Plus, many Consumers offices have Spanish-speaking staff.

Consumers’ comprehensive services in Spanish make banking simpler for Spanish speakers and can help reduce their stress about financial transactions.

 Learn more

If your business isn’t banking at Consumers, call 800-991-2221 or get in touch with one of our commercial loan officers who can help you grow your business.

Federally insured by NCUA