Here’s news you can use in a constantly changing business environment, including how to get access to the virtual National Small Business week conference; reminding clients what they mean to you; and negotiation tips you need in a world rocked by COVID-19.

1. National Small Business Week goes virtual — Business owners have faced challenges in 2020 like never seen before. This year’s National Small Business Week Conference (September 22-24), organized by the U.S. Small Business Administration, is designed to help with a focus on Recovery, Adaptation and Innovation. Get details and register for the virtual event here.
2. Remind clients that you value them — A little extra personal attention can make all the difference in retaining existing clients and gaining new ones. Check out eight ways to show clients how much they mean to you.

3. Navigating the new abnormal — Business leaders need to evaluate how the pandemic impacts their working model and address if or how they may need to pivot their current company trajectory. Discover five guidelines you need to consider going forward.

5. Tips from a master negotiator — Former FBI negotiator Chris Voss, who now consults with business clients, says every entrepreneur needs to be prepared to renegotiate leases and other contracts during COVID-19. Watch or read his negotiation tactics and tips.
6. How the average person can actually start an online business — A U.S. military contractor sleeping in a tent in Syria started an online business. It’s just one of his successes after a series of business failures. He shares his mistakes and how you can get past the obstacles of starting an online business and scale it

Thank you to our Friday Five sources: Small Business Administration, Forbes, CNBC and Entrepreneur.

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