Skip a payment options


Middle-aged woman relaxing on her phone and sipping tea

If you’re interested in skipping a monthly loan payment, we make it simple and easy.

When using Skip a Pay, please keep this in mind:

  • Skip a Pays may be made every 90 days.
  • A Skip a Pay can be used on most vehicle loans, recreational loans and unsecured personal loans.
  • A Skip a Pay request may be rejected if your loan is not in good standing.
  • The skipped payment is moved to the end of the loan. This extends the time you will pay on the loan by one month for each Skip a Pay completed.

You can use Skip a Pay by submitting a request through Online Banking or calling our Member Service Center at 800.991.2221, as some skip requests require manual processing.

Here’s how to request to skip your next month’s payment online:Skip a pay drop-down in Online Banking

  1. Log in to Online Banking at www.consumerscu.org.
  2. From within your Online Banking account, go to the More (…) links section.
  3. Select Skip A Pay.
  4. Follow the on-screen prompts. You will receive an immediate confirmation of the skip approval, and then we’ll apply the applicable fee and adjust your next payment due date.

Not an Online Banking user? Give us a call at 800.991.2221, or better yet, sign up for Online Banking here.

Save your skip for later
If you could use some extra cash later on, no worries! Our skip policies allow you to Skip A Payment any time throughout the year.


Should a Skip a Pay solution not work for you, please call us to discuss how we can meet your needs.


*Interest will continue to accrue during the deferment period. Deferment of payment will extend the life of the loan and may cause an increase in the final payment amount. Offer only available on CONSUMER qualifying loans (excluding: home equities, mortgages, credit cards, lines of credit, MI Saves and merchant loans, Share secured, CD secured and repayment accounts) currently financed with Consumers Credit Union with a maximum of six extensions allowed during the term of the loan, and no prior extensions within the last 90 days. Limit of two extensions per calendar year. Loans must be current and all accounts in good standing. If your auto loan has GAP insurance, please contact your insurance carrier to determine how a Skip A Payment may affect your coverage. Offer subject to approval and does not apply to the first payment of any loan. The fee to skip a payment is $40 for loan payments less than $500; the fee is $50 for loan payments greater than $500.


Leave a Reply

Your email address will not be published. Required fields are marked *

  1. HELINA MELAKU says:

    I cannot find the option for the link to request Skip a Pay.

    • ConsumersCU says:

      Hi Helina, when you log into online banking and click on the 3 dots (…) in the top right corner, you should see “Skip A Loan Payment” as an option.

  2. Dena Love says:

    I have a hard time finding the skip a pay.

    • ConsumersCU says:

      Hi Dena, if you log into Online Banking and click on the More links (…) in the top right corner, you should see “Skip A Loan Payment” as an option. Follow the on-screen prompts.

      You can also request a skip a payment by visiting an office or calling our Member Service Center at 800.991.2221.

  3. Sheri Gansen says:

    What type of loans qualify for the Skip a Payment program?

  4. Carol says:

    Hi! Can you tell me if doing a skip a payment will show up on me credit score?

  5. Christy Lucas says:

    I just used skip a pay 2 or 3 months ago. Would I be allowed to do it again now because of financial hardship with COVID-19?

    • ConsumersCU says:

      Hi Christy, try applying and if it doesn’t work please give us a call at 800.991.2221 and let us see how we can help you.

  6. Amanda says:

    Why are mortgages not included? This is the biggest payment we have every month and with one person not working right now we will struggle to make that payment

    • ConsumersCU says:

      Hi Amanda, if you don’t see something on the list that you need please reach out to us at 800.991.2221 so we can see how we can help.

  7. Mandi Lamange says:

    I need skip a payment activated ASAP I lost my job as of the virus at the local school it will not let me skip through the app

  8. Michelle Rabb says:

    I am off work due to Covid19 and the governors stay at home. My employer closed the store I manage due to it being a no essential store to be open. I have a personal repayment account I made a $112.50 payment today and need the $100 left deferred until next month. Company is working on a disaster pay for a few weeks to get employees threw this time.

  9. Steve Estes says:

    Lost Job need waiver assistance on Auto and personnel loan.


  10. richard c zichterman says:

    I am currently laid off due to covid-19, is there any relief from my loan payments due to this? I tried to request skip a pay, but it says does not qualify

Enter your email address to receive notifications of new posts by email.
Get awesome new content delivered straight to your inbox.