How much does it cost?
It’s free to use Consumers TextBanking. However, standard wireless carrier
What do I need to be eligible to activate my TextBanking?
You will need a personal or business checking or savings account to activate the service and a mobile device or cell phone with the ability to send and receive text messages.
Which mobile service providers support Consumers TextBanking?
Consumers TextBanking works on most mobile providers in the U.S.
Can I register more than one mobile phone with Consumers TextBanking?
You can only register one mobile phone with Consumers TextBanking.
I have a prepaid plan. Can I use this?
Consumers TextBanking will work with most prepaid plans, but we cannot guarantee that your carrier supports the six-digit U.S. short code 454545. T-Mobile prepaid does not support short codes so you won't be able to use Consumers TextBanking with T-Mobile prepaid.
Who do I contact if I need help?
Text assist to the six-digit U.S. short code 454545. We will quickly send you a help message with all of the commands you can use. For further assistance, please contact us at 800.991.2221.
You can remove your phone number at any time within Online Banking. If you are unable to access Online Banking, we can unsubscribe your phone or accounts by calling 800.991.2221.
Is Consumers TextBanking secure?
Yes. At Consumers, we’re dedicated to protecting your personal information. We use a wide variety of technologies that help ensure our products and services remain secure. << Show less