The Process | Submitting Your Borrower’s Application
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Step #1 - Upload Fannie Mae 3.4 File

Import the 3.4 file to the TPO Portal. Review loan information and save in the Portal to generate loan number.

Step #2 - Order or Re-issue Credit

Select your credit provider to order a new report or re-issue a previously pulled report using the report’s reference number.

Step #3 - Product & Pricing

Product and pricing is handled through Optimal Blue. Once product eligibility is determined, register or lock the loan.

Step #4 - Upload Required Documentation

Upload all required documents to submit to underwriting for review.

Step #5 - Submit Your Loan

Submit loan through the Portal. Following the submission, the Portal will allow you to check for important updates and track the milestone status. Consumers Credit Union requires a signed intent to proceed from the borrower prior to ordering the appraisal.

*Loans submitted after 2:00 p.m. will be logged as the next business day.

TPO Portal

View and manage
your pipeline
Access loan programs
and information
Receive approvals and track your loan status
View disclosures, uploaded conditions, appraisals, etc.
TPO Product Guides

Get more detailed information about some of our key loan products.

0% Down Payment
Recreational Land Loan
Advanced Medical
At Your Service
Buildable Lot Loans
Non-Warrantable Condos
Portfolio Product Mix
Investment Properties
0% Down Payment

0% down is especially perfect for first-time home buyers or those wanting to keep some money in their pockets for new furniture, paint or just a rainy day.

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Recreational Land Loan

If you’re looking to purchase more than 40 acres for recreational use with no intent to build, this loan option may be for you. It requires 25%** down on an aggressively low fixed rate over 30 years.

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Advanced Medical

As a way to say thank you for your service, we are offering special mortgage deals for our members who work in the medical field! Eligible members include contracted full-time MDs, DOs, PAs, NPs, CRNAs, and DMDs!

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At Your Service

As a way to say thank you for your service, we are offering special mortgage deals for our members who work in the public service! Eligible members include full-time police officers, firefighters, EMSs, teachers, and RNs.

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Buildable Lot Loans

This is a good option for those looking to finance a lot purchase with the intent to build. These loans put new home construction within reach for many Consumers members.

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Non-Warrantable Condos

Available for purchase or refinance of an owner-occupied condo including second homes.

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Portfolio Product Mix

Available for purchase or refinance of an owner-occupied home including second home.

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Investment Properties

Available for investment properties of 1-4 units.

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